Keeping your power on is a priority for Duke Energy, but circumstances beyond our control can cause power outages. We want to take every step we can to safely restore your service as quickly as reasonably possible.
Report an Electric Outage
- Toll free: 1-800-343-3525
- Online: If you have access to the Internet, report an outage using our online outage report form.
Streetlights and Rental Outdoor Lights
Duke Energy maintains numerous outdoor lights to help promote safety and security in public areas. Use the forms below to report outages or trouble.
Report a Tree Problem
Call us or use our online form to alert us of a tree that may be growing too close to our power lines.
Find out where power outages are located in the Indiana service area. Outages are listed by county and approximate number of customers affected.
Report a Downed Power Line or Safety Hazard
If you see downed power lines or another electrical danger, call for help immediately at 1-800-343-3525. Keep others away until help arrives.
The first rule of safety is do not touch a power line or anything touching a power line, such as tree limbs, tools and toys. Even power lines that have fallen may be dangerous and should not be moved or disturbed.