Summary Billing

You may qualify for Summary Billing if you:

• Have five or more individual accounts
• Agree to the terms of the Agreement for Summary Billing by signing and returning the agreement
• Pay on time or in advance of your normal due dates
• Can move to a reduced payment timeframe established by Duke Energy.

Detailed individual account statements can be viewed on eClips. The front page of the monthly Summary Billing statement displays the summarized charges for all of the accounts listed. The subsequent pages of the statement will show limited details of individual accounts.

Yes. You will have the ability to view each of your individual accounts in detail each month through the use of eClips. New accounts added after applying for Summary Billing are not automatically included in your Summary Billing account. Contact Customer Account Services at 1-800-774-1202 to add new accounts.

Summary billed accounts are not eligible for Paperless Billing at this time.

You may pay your bill using any of these methods:

• Pay by mail
• Pay in person at authorized payment locations