Records Management Duke Energy's Code of Business Ethics

Duke Energy creates, delivers and exchanges information in many ways. We must demonstrate accountability by handling records properly.

Employees manage a variety of business records in many forms, including but not limited to:

  • Recorded conversations
  • Presentations
  • Audio conferences
  • E-mails
  • Paper documents
  • Engineering drawings
  • Videos
  • Databases
  • Instant Messaging

Information integrity, privacy, security and standard setting ongoing attention.

Duke Energy's integrity can be seriously questioned if records are not managed appropriately, retained for the appropriate length of time or are not disposed of properly. Failure to appropriately manage records places us at risk for possible penalties, fines and other sanctions. It could also put the company at a serious disadvantage in any litigation. We must demonstrate accountability by handling records properly.

Our Responsibilities

Duke Energy employees must:

  • Dispose of records not subject to a hold when they have fulfilled their business purposes and have met their retention period.

Duke Energy employees must not:

  • Knowingly destroy, alter or falsify records that areon hold or have not met their retention periods.

Q & A

Q: What is the definition of a “record”?

A: A record is recorded information that has on-going business, legal, operational, compliance or historical value, in paper or electronic form (including microfilm, microfiche, photograph, map, computer disk or tape, software, video, audio, or other recorded information), originated or received by the company; that the company intends to retain as evidence of its business operations.