Indiana Business Contact Us
Report Electric Trouble
- Phone
- 1-800-343-3525
- Online
- Use our outage report form.
- Outages
- View current outages.
Customer Service
- Phone
- 1-800-774-1202
- Online
- Sign in to your account or learn about Online Services.
- For general inquiries, e-mail customer service.
- Hearing or Speech Impaired
- 1-800-521-2232 Learn about TDD/TTY.
- Payment Locations
- To pay your bill in person, visit our payment locations.
- Call Before You Dig
- 1-800-382-5544 or visit IUPPS.
Addresses
To mail your payment or get in touch with us by mail, please use the following addresses.
| Mail Payments | Street Address | Other Correspondence |
|---|---|---|
| Duke Energy P.O. Box 1327 Charlotte, NC 28201-1327 |
Duke Energy 526 South Church Street Charlotte, NC 28202 |
Duke Energy P.O. Box 1090 Charlotte, NC 28201-1090 |
