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Indiana Business Contact Us

Top 10 Questions

Report Electric Trouble

Phone
800.343.3525
Online
Use our outage report form.
Outages
View current outages

Customer Service

Phone
800.774.1202
Online
Sign in to your account or learn about Online Services.
E-mail
For general inquiries, e-mail customer service.
Hearing or Speech Impaired
800.521.2232 Learn about TDD/TTY.
Payment Locations
To pay your bill in person, visit our payment locations.
Call Before You Dig
800.382.5544 or visit IUPPS.

Addresses

To mail your payment or get in touch with us by mail, please use the following addresses.

Mail Payments Street Address Other Correspondence
Duke Energy
P.O. Box 1327
Charlotte, NC 28201-1327
Duke Energy
526 South Church Street
Charlotte, NC 28202
Duke Energy
P.O. Box 1090
Charlotte, NC 28201-1090