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Benefits Information

Benefits Information Retirees

Retiree Benefits Information

Changes to NC Income Tax Withholding for 2014 (pdf, 12 KB)

Benefits available to retirees vary depending on length of service, age at retirement, retirement date and other factors. Duke Energy retirees who have questions about their benefits should contact the applicable provider below.

For benefits enrollment and eligibility questions, contact:

  • Duke Energy myHR Service Center 888-465-1300

For address changes, contact:

  • Duke Energy myHR Service Center  888-465-1300

For questions regarding providers, claims, coverage, exclusions, etc., retirees should call their respective carrier:

UnitedHealthcare for retirees under age 65 877-214-2930
UnitedHealthcare for retirees age 65 and older 877-893-7231
CVS Caremark 888-797-8912
Cigna 800-965-9271
Vision Service Plan (VSP) 800-877-7195

Visit Your Benefits Resources

Your Benefits Resources is our online resource to learn about benefits and to complete certain self-service transactions. You can access the Your Benefits Resources website from anywhere that you have Internet access by visiting