WinterCare

WinterCare is a program sponsored by Duke Energy in Kentucky designed to assist those in need with their heating bills during the winter season.

How to Apply for Assistance

Eligible customers will receive a one-time payment available November through March or until funds are depleted. For additional information or to apply for assistance, please contact the Northern Kentucky Community Action Commission at 1-800-456-3452 or 1-800-372-2973 (TTY available for the hearing impaired).

How to Make a Donation

If you would like to share the warmth with those less fortunate in your community, contributions can be made in two ways.

  • You may add a donation to your monthly Duke Energy bill. (Most monthly bills have a special notation in the upper right-hand corner to mark your WinterCare donation.)

  1. Write in the dollar amount you would like to give (in even dollar amounts).
  2. Add the amount to your bill payment.
    • You also may mail donations by check or money order only. Checks should be made payable to The Northern Kentucky Community Action Commission/WinterCare Program.

    Please mail donations to:

    Duke Enegy WinterCare Program
    139 E. 4th Street
    Cincinnati, Ohio 45202

    e-Bill customer donations

    Our e-Bill customers easily can make donation by first e-mailing us the dollar amounts they would like allocated to WinterCare. (Please be sure to change the total e-Bill payment amount to include the donation to WinterCare.)

    Additional Information

    All donations are tax deductible and are forwarded to the Northern Kentucky Community Action Commission for distribution to those in need.

    If you have additional questions about making a contribution to WinterCare, contact us via e-mail, or call us at 513-421-9500 (toll-free at 1-800-544-6900).