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Duke Energy Progress Energy Assistance Program

You can help

Energy Neighbor Fund

The Energy Neighbor Fund is an assistance program for Duke Energy Progress customers in need, helping low-income individuals and families cover home energy bills regardless of their heating source.

How you can help

In the Carolinas:

  • Donate online
  • Write a check to the Energy Neighbor Fund and mail it to:
    Central Remittance, Duke Energy Progress
    P.O. Box 1003
    Charlotte, NC 28201

In Florida:

  • Donate online
  • Write a check to the Energy Neighbor Fund and mail it to:
    Duke Energy, Attn: Remittance Processing
    P.O. Box 1004
    Charlotte, NC 28201

If You Need Help

If you need assistance with your heating bill, use the resources below to arrange support from the Energy Neighbor Fund.

Your gift can help ease financial burdens for many families who are facing crises such as sudden illness or unexpected unemployment.

One hundred percent of funds collected from customers and employees go directly to agencies helping those in need. Your donation is matched dollar-for-dollar, up to $1 million, by the Duke Energy Progress Foundation, and funds are distributed locally through social service agencies, community action agencies or United Way organizations. These agencies guarantee and make the payments on behalf of the customer. The customers never receive cash.

Thanks to the generosity of our customers, employees and foundation, the Energy Neighbor Fund has helped thousands of households since the program began. Your gift may be tax deductible. Please consult your tax advisor.

If you choose to reduce or end your gift, please call:

Carolinas   800-452-2777

Florida       800-700-8744