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In Your Area

Duke Energy Carolinas

  • Advanced meters — Our grid modernization efforts in North Carolina and South Carolina are designed to identify and target areas where advanced meters can provide the greatest impact, such as in dense areas where we have a lot of residents moving in and out. Advanced meters allow us to remotely connect and disconnect power, making it much more convenient for customers who are moving. Advanced meters also allow us to decrease the number of times we have to dispatch trucks and people to read meters, ultimately reducing costs and preventing tampering.

  • Outage reduction — We've installed automated technology on our power lines that helps us shorten outages and fix damaged lines faster.

    In the past, when a tree would fall on a line, knocking out power to your neighborhood, all of those customers would have to wait for us to hear about the outage, find it, and then fix it. With this new technology, we know about the outage immediately. We can isolate the incident, re-route service and limit the outage to just a handful of homes. And we can dispatch a crew to the exact location of the damage to get power restored to those few homes faster than ever before.

  • Plug-in electric vehicles — Duke Energy is actively engaged with plug-in vehicle readiness initiatives in Charlotte through the NC Plug-in Electric Vehicle Task Force. We also recently completed a two-year research program with residential charging stations to better understand charging patterns and future grid impacts.



Florida

  • Advanced meters — Our grid modernization efforts in Florida are designed to provide you with reliable power at low costs by replacing aging analog meters with new digital, or "smart," meters. These meters allow us to decrease the number of times we have to dispatch expensive trucks and people to read the thousands of customer meters in Florida. Advanced meters also reduce the costs associated with power theft and malfunctioning meters.

  • Outage reduction — In the past, when a tree would fall on a line, knocking out power to your neighborhood and several others, all of those customers would have to wait for us to hear about the outage, find it, and then fix it. With this new technology, we know about the outage immediately. We can isolate the incident, re-route service and limit the outage to just a handful of homes. And we can dispatch a crew to the exact location of the damage to get power restored to those few homes faster than ever before.

  • Energy management — Through the free EnergyWise Home program, you can use technology to help you use less energy at times when everyone else is using more — and earn credits on your bill.

  • Plug-in electric vehicles — Duke Energy is actively engaged with plug-in vehicle readiness initiatives in both the central Florida and Tampa Bay regions. We also recently completed a two-year load research program with public charging stations to better understand charging patterns and future grid impacts.



Indiana

  • We are currently evaluating other types of technology that would benefit our customers in Indiana. We are working closely with the state regulatory commission to ensure that we can meet both customer needs and regulatory requirements.

  • Outage reduction — In the past, when a tree would fall on a line, knocking out power to your neighborhood and several others, all of those customers would have to wait for us to hear about the outage, find it, and then fix it. With this new technology, we know about the outage immediately. We automatically can isolate the incident, re-route service and limit the outage to just a handful of homes. And we can dispatch a crew to the exact location of the damage to get power restored to those few homes faster than ever before.

  • Plug-in electric vehicles — We are collaborating with Indiana Power & Light (IPL), Energy Systems Network (ESN), Midwest Independent Transmission System Operator (MISO) and Purdue University on an electric vehicle research program called Project Plug-IN. This program, which was launched in 2011, was designed to demonstrate the commercial-scale feasibility of plug-in vehicles in the Greater Indianapolis area. Through this pilot we are measuring the impacts to our power system and learning about electric vehicle load profiles and charging equipment functionality.



Kentucky

  • We are currently evaluating what type of grid technology would most greatly benefit our customers in Kentucky. We are working with regulators to ensure that we can meet both customer needs and regulatory requirements.

  • Outage reduction — In the past, when a tree would fall on a line, knocking out power to your neighborhood and several others, all of those customers would have to wait for us to hear about the outage, find it, and then fix it. With this new technology, we know about the outage immediately. We automatically can isolate the incident, re-route service and limit the outage to just a handful of homes. And we can dispatch a crew to the exact location of the damage to get power restored to those few homes faster than ever before.



Ohio

  • Advanced meters — We started modernizing the Ohio grid in 2008. When the project is completed, we will have installed more than 1 million advanced meters in the state. Before this began, meter readers had go inside to read meters physically located inside residential customersí homes. Replacing older meters with advanced meters inside each home allows us to read these meters remotely and has improved overall customer convenience. advanced meters have also allowed us to provide customers more insight on their energy use — and tools and resources to give them more control over their overall consumption.

  • Outage reduction — We've also installed automated technology on our power lines that helps us shorten outages and fix damaged lines faster.

    In the past, when a tree would fall on a line, knocking out power to your neighborhood, all of those customers would have to wait for us to hear about the outage, find it, and then fix it. With this new technology, we know about the outage immediately. We can isolate the incident, re-route service and limit the outage to just a handful of homes. And we can dispatch a crew to the exact location of the damage to get power restored to those few homes faster than ever before. The technology has already helped us save millions of customer outage minutes in Ohio.

  • Energy management — In 2014, we're piloting a program for Duke Energy customers that own single-family homes and who would like to better manage their energy use. During the pilot, participants will use an energy management system called Home Energy Solution. This pilot will provide customers with better control over their energy consumption while helping us learn more about communicating devices and appliances. Our goal is to help you find the most convenient and cost-efficient way to use energy in your home.

  • Plug-in electric vehicles — Duke Energy is actively engaged with the Clean Fuels Ohio organization and provided key utility input into the groupís Plug-in Vehicles Readiness Plan for Ohio.



Duke Energy Progress

  • Advanced meters — Our grid modernization efforts in the eastern part of the Carolinas is targeted at providing you with reliable power at low costs by replacing aging analog meters with new digital, or "smart," meters -- especially in locations where there is a high frequency of new service requests and disconnects, such as dorms, apartments and other multi-family dwellings. Advanced meters allow us to remotely connect and disconnect power, making it much more convenient for customers who are moving. Advanced meters also allow us to decrease the number times we have to dispatch trucks and people to read meters, and they reduce the costs associated with power theft and malfunctioning meters.

  • Outage reduction — In the past, when a tree would fall on a line, knocking out power to your neighborhood all of those customers would have to wait for us to hear about the outage, find it, and then fix it. With this new technology, we know about the outage immediately. We can isolate the incident, re-route service and limit the outage to just a handful of homes. And we can dispatch a crew to the exact location of the damage to get power restored to those few homes faster than ever before.

  • Energy management — Through the free EnergyWise Home program, you can use technology to help you use less energy at times when everyone else is using more — and earn credits on your bill.

  • Plug-in electric vehicles — Duke Energy is actively engaged with plug-in vehicle readiness initiatives in the Triangle region and through the NC Plug-in Electric Vehicle Task Force. We also recently completed a two-year research program with residential and public charging stations to better understand charging patterns and future grid impacts.